Contact details
Support email: support@vigeoplus.com
Company: Vigeo Plus LTD trading as Vigeo+
Registered in:
England and Wales
Company number: 16707399
Website: vigeoplus.com
Registered office: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA
Response time
We aim to reply within 24–48 hours, Monday–Friday , excluding UK bank holidays.
We currently provide support by email so we can keep a clear written record of each order, delivery, return, or product query.
Include this in your email
- Order number if you’ve purchased.
- The email address used at checkout.
- Your postcode and tracking information if delivery-related.
- Clear photos for damaged, missing, or wrong item issues.
Policy links
Support note
At launch, Vigeo+ will sell and deliver only to UK delivery addresses. If your question relates to delivery, returns, cancellation, or a promotion, please check the relevant policy page first as it may answer your question faster.